A passion for quality

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Omron Industrial Automation is a leading manufacturer of technologically advanced industrial automation products and application expertise.

Everyone knows that quality is important: it’s what keeps customers happy and what builds and maintains brand values. But to really differentiate a business, to set it apart from other machine makers, passion has to be more than mere words. It’s easy to say “we care about quality” – but what’s needed is a passion, the kind of enthusiasm that ensures quality underpins everything that the machine-maker does.

And everything means everything – every last aspect of the business and the machines it builds. Quality in product development and manufacturing are not enough, because customers have a right to expect that. A real passion for quality shows in:

• systems and support
• delivery and after-sales service
• supplier relationships
• social responsibility
• creativity
• sustainability
• the speed with which the phone is answered or the email is acknowledged
• the accuracy with which orders are fulfilled

There are international standards for quality assurance such as ISO9001: but they should be the minimum, not the objective. Successful machine makers look at quality assurance standards and see how they can be bettered, not just matched. Perhaps most importantly, machine makers with a real passion for quality share it with end-users, with suppliers and with other stakeholders.

A passion for quality can help to create zero-defect manufacturing processes that make product recalls and final inspection routines a thing of the past. And this in turn will deliver better machines, more satisfied customers and reduced costs.

Sounds interesting? You should be talking to us…

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Omron Europe

Omron Industrial Automation is a leading manufacturer of technologically advanced industrial automation products and application expertise. From its European headquarters in Hoofddorp, near Amsterdam in the Netherlands, she operates locally in every European country and is dedicated to providing unrivaled automation products and customized expert solutions for any industry.

The product portfolio includes state of the art Factory Automation services & Know-How, Sensors and Safety, Mechatronics and Drives, Industrial Components and Vision Systems.